FAQs about the 24K Edible Gold and Silver
FAQs; Trophy Truffles
Is 24K Gold really Edible?
Yes, it is and there are not any heavy metals or other alloys in gold when it is in its purest form. Which is why we only buy 100% 24K Gold Leaf and flakes from a FDA approved manufacture from the USA. It is 100% guaranteed to be from that source/manufacture, made in the USA, FDA approved and not from anywhere else in the world. They have the highest-quality standard and highest standards of quality control.
When will I receive my order?
All our orders are “Custom and made to order” as the orders arrive. We want you to have the best experience and the freshest mouth-watering Belgian Chocolate experience you can so we do not make any orders in advance. We do not want our chocolate, or your order to sit around.
Chocolate, has a shelf life of about 2 to 6 months, possibly a bit longer if kept in a sealed container, out of the sun and heat, in a cool dry area. For best results eat them within the 2 months. For these reasons it will take between 24 to 48 business (Mon- Friday, Holidays not included) hours after we receive your order to hand craft each flavour you’d like, package them and shipped them via Canada Xpress Post. In Canada they will arrive to you between 2 to 3 days and there will be a tracking number we will email to you. For the USA customers, we also use Canada Xpress Post. They will arrive to you between 4 to 5 days with a tracking number. Unfortunately, we are not currently shipping Internationally yet. We only ship to Canada, and USA. If you are from elsewhere and are interested in ordering please email us @ email@example.com or call us @ 1-833-746-SHOPPRZ (1-833-746-7779) We will work with you to ship your order the fastest and most secure way possible.
What if I eat them after the 2 months, will I get sick?
No, you won’t get sick but the chocolate may not taste as fresh. The Gold and Silver do not have an expiry date but again, we’d like you to have the best experience possible therefore eat them while they are fresh😊 The Chocolate and other ingredience are freshest for 2 to 4 months but can be ingested up to 6 months later however the "freshness" factor maybe not as effective. Storage instructions below should be followed for best results. Remember, you can always order more!!
Please note; The truffles can last for up to 6 months at "room temperature" (between 65-70F) as long as it is not too hot. Store in a coolish dry area away from heat and sunlight. Do not refrigerate or freeze. It may casue the appearence and texture to change.
What are your business hours?
Our hours of operation are Monday through Friday, not including holidays. We are closed for Canadian Holidays however you can still place the order. The orders are checked daily and manually loaded into our system so you will not loose your place in line. When the Chocolatier arrives at work Monday through Friday the orders are filled, packaged and shipped in order of first come first served.
What If I have a “rush order? Can you accommodate that?
Yes, on occasion however there may be extra fees as the Chocolatier may have to work over time and we may need to ship them via Fedex or Purolator depending on your preference and where you live. For rush orders, after you have placed your order, please contact us at; firstname.lastname@example.org or call us @ 1-833-SHOPPRZ (1-833-746-7779) we will do our best to fill your request.
What do I do if the package doesn’t arrive?
Please check your tracking order number on the Canada Post website. If you still are unable to find it email us at; email@example.com, or call us at 1-833-SHOPPRZ (1-833-746-7779) We will assist you. If the order has been lost we will contact Canada Post and send you a replacement order free of charge.
Can I order a “bulk order” for an event such as a wedding, anniversary party, Birthday party ect and will I receive a “bulk” discount?
Yes, we can create large volumes however it may take an additional 24 hours if we are already busy with other orders. Your patience is appreciated and we will do everything we can to get your order out to you as quickly as possible. Please email us @; firstname.lastname@example.org, or call us at 1-833-SHOPPRZ (1-833-746-7779) So we can discuss the size of your order as well as the discount we can provide. We have supplied many large parties with many flavours of Gold and Silver Truffles and they are an amazing compliment to any party or event. They are simply elegant and stunning😊
Can I order the same order monthly?
Yes, absolutely. We have several customers who have monthly orders as they give them as "gifts" to thier clients, staff and guests. Businesses such as Hotels, Jewellery Stores, Real Estate Agents and more. They have a "standing order" which we fill and deliever monthly to their location. For such orders please contact us directly to we can facilitate your request. Email; email@example.com.
Does 24K Gold Leaf have any medical benefits?
Yes, it has been used over centuries for various reasons but more effectively for treating inflammation. It has anti-inflammatory properties which scientist have used to treat rheumatoid arthritis as well as some cancer and HIV treatments. It is also still used today as a form of “gold shot” for arthritis in the joints. 14K gold or higher is used on the body as rings on the fingers to help with arthritis however, internally it must be at least a 22K to 24K to be non-toxic, free from heavy metals and alloys to be ingested. Here is a link to further the historical use of edible gold; https://cornucaupia.com/deiaurum/wiki-gold-and-silver-leaf-edible-html/,
Is your manufacture for the 100% Pure edible gold and 999.9% pure silver credible?
Absolutely! If I won’t eat it, I’d never serve it anyone else and I am very pick about quality of the food I buy. I’d rather pay more to get the best so I researched all the manufactures around the world and found the manufacture right in the USA. Not only did I research but I emailed them to ask many qualifying questions and the emailed me right back. I was so impressed with their quick response and attention to detail. I have copied a Quote right from their webpage for you. Below.
Made in USA By DeiAurum
“We are based, and manufacture in the United States of America. Provide both traditional and modern gilding needs using 24K and 23K variants of the most meticulously crafted gold leaf on the market. Our facilities allow us the capability of producing custom color variants by utilizing an array of metal allows to better suit any of your projects.
We have full and absolute authority throughout the manufacturing process, because we make it all from raw material in our own facility. This gives us a flexibility that is unavailable to our competition, allowing us to fulfill your exact order needs. Our goal is to accommodate every customer no matter the case.
Our product line is made entirely in the USA, and produced within a highly controlled environment. It contains only 100% pure 24K gold, unlike international competitors, and we are the only such manufacturer in North America. Our product is EU approved, and we are FDA registered. We exist in a class of our own when it comes to lavish presentation, absolute quality, and competitive prices.
Our product line is made entirely in the USA, and produced within a food-grade environment. Additionally, we only use food-grade products within the manufacturing process itself. We strictly follow FDA guidelines, as well as our in-house rules and regulations. Our gold leaf contains only 100% pure 24K gold and our silver leaf contains 999.9% pure silver. We are also the only such manufacturer in North America. Our product is EU approved, and we are FDA registered. We exist in a class of our own when it comes to lavish presentation and absolute quality”
For any additional Questions feel free to email them to us @ firstname.lastname@example.org.